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For HR and mobility teams

Relocation fails in the handoffs.

The tools HR is given were never built to coordinate HR, the employee and a dozen providers. So status lives in inboxes, and a slipping start date surfaces when it is already late.

How it works

30-minute walkthrough on one of your own corridors. No commitment.

Relocation is a coordination problem first.

Most relocation failures are not policy failures. They are coordination failures. Tasks dropped between HR, employees, and vendors. Documents requested twice and never tracked. Timelines managed in threads. Status buried in inboxes.

The tools that exist either own the service (agencies) or help with one part of the problem (document tools, vendor directories, HR modules). None of them are built to coordinate the whole workflow.

ReloPass is relocation case management. Not a service. Not a marketplace. The system through which HR, employees, and providers operate in one structured workflow.

Relocations complete. The coordination cost stays high.

Today vs. the case at the center.

Not a relocation agency.

Not a vendor marketplace.

Not an HR add-on.

When a document is uploaded, it shows on the case. HR does not need to chase the provider for status.

How relocation runs today compared with ReloPass
AreaTodayWith ReloPass
StatusIn inboxes, spreadsheets, and chased by phoneVisible in the case, updated by the system
DocumentsRequested manually, tracked in emailTied to the case with completion status
ProvidersOperating outside HR's viewAssigned tasks inside the case, progress visible
PolicyApplied inconsistentlyEncoded as operating rules at case creation
RecordReconstructed after the factLogged as the case runs, with who decided what and when
HandoffsThe main source of failureStructured, sequenced, and tracked

Case at the center

Each case has structure, status, and next steps built in.

Less chasing

The workflow carries the coordination. The team stops hunting updates.

Compare
Whose view
Click to switch views — compare today with ReloPass, or focus on HR or the employee.
HR side Employee side Friction & risk (today) Handled & flowing (ReloPass)
This is the handoff — with an owner.

Walk the move one step at a time — HR, the employee, and the handoff between them.

Seven stages, from the day the offer lands to the day they’re productive. Step through each one: at every stage, one side is waiting on the other — today in inboxes, on ReloPass in a single shared case.

01 / 07Offer & decisionDay 0
HR company side
⚠ No shared record

Start from a blank page. Dig up the last move’s email thread and hope this route is similar.

✓ Case created → invited

Open a case for the corridor. ReloPass lays out the steps for that route.

Employee the mover
⚠ No shared record

Said yes — now what? Google, forums, and a rising sense of dread.

✓ Case created → invited

Get a personal link. One home for the whole move, from day one.

The handoff today · by inbox

Offer lives in an inbox; the employee is on their own.

The handoff · one shared case

HR opens the case and invites the employee into it.

Step 1 of 7

Every relocation case visible, on policy, on time.

Tell us how your relocations run today. We’ll show you what changes.

How it works